Terrible Tale #2 – The X Files
Off-site records management has been privatized. Previously, under an internal storage system, when a document had been archived and I needed it to prepare for a case, I would be able to receive it within 48 hours.
Now, with a private company administering our off-site records management, I am lucky to receive the document within a week, if ever! There have even been situations where documents can no longer be retrieved. This is a major infringement on my ability to provide the best work for Canadians. Timely preparation for Court is required, and it is crucial that I have quick and easy access to the documents that I need.